IVOIRE TRAVEL CANCELLATION POLICY
Cancellation by the customer :
1. Cancellations must be submitted in writing via the site's customer relations service:
- Mail to [email protected],
- WhatsApp to (+225) 01 52 24 40 54.
Phone call (+225) 07 13 29 62 81.
2. Full refund if cancelled within 24 hours of subscription.
following subscription.
3. For bookings made on the same day, cancellations or date changes are subject to a penalty of subject to a penalty of 80% of the reservation amount.
N.B.: Any administrative charges will be deducted from the amount of the reservation.
Cancellation by the accommodation provider :
1. The supplier reserves the right to cancel the service in the event of non-compliance with the conditions of use (see platform cancellation conditions).
2. In the event of cancellation by the provider, a refund will be made within 72 hours.
